What Leaders in Any Industry Can Learn from British Luxury: My Conversation with Helen Brocklebank of Walpole
What if you could lead your business with the confidence, clarity, and creativity of a British luxury CEO? That’s exactly what we explored in this episode of The extra-Ordinary Leader.
I sat down with Helen Brocklebank, CEO of Walpole—the official body for British luxury brands. Helen works with over 250 high-end businesses and shares insights on legacy, long-term thinking, and how to cultivate a culture of excellence, even in a fast-paced world.
Whether you’re leading a retail team, managing a high-growth business, or rethinking your leadership approach entirely, this conversation offers practical takeaways and powerful mindset shifts.
What we covered:
Why luxury leadership is grounded in emotional intelligence, creativity, and care
How to lead through a crisis while keeping your long-term vision intact
What fiction (including Jilly Cooper!) teaches us about people management
Why sensory leadership matters—and what a candle can symbolise about your style
What any manager — at Fortnum & Mason or H&M — can learn from each other
Links Mentioned:
Listen now to hear Helen’s practical wisdom on legacy, customer experience, and creating meaningful moments in your leadership.
If you'd like support developing this kind of clarity and impact in your own leadership, I’d love to hear from you. You can reach out to me by clicking right here.
